REFUND POLICY
A legal disclaimer
Please find our refund, returns, exchanges, and cancellations policy outlined here. All requests are to our Refund/Return Policy, and eligibility may depend on the product's condition, the timeframe for submitting a request, proof of purchase, and compliance with requirements. Certain products may be non-returnable or non-refundable as permitted by law. Approved refunds will be processed using the original payment method, and processing times may vary based on your payment provider or financial institution. Shipping charges, customs duties, taxes, and other fees may not be refundable unless stated otherwise in our policy or required by law.
Refund Policy - the basics
Our refund policy is as follows: we do not offer refunds; however, if you can provide proof of damage through photos or videos within one week of your purchase, we will process a refund for you. Thank you for your understanding.
What to include in the Refund Policy
Our refund policy is straightforward: if your item arrives damaged, please contact within 7 days of delivery. We will assess the situation and, if deemed necessary, provide a full refund or replacement for the damaged item. Your satisfaction is our priority, and we strive to resolve any issues promptly and efficiently. Thank you for your understanding!